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Let’s Talk

Kiss the Ground has a highly engaged audience of nearly 200K Instagram followers and a reach of 20 million people annually, but their site wasn't converting that attention into recurring support as much as it could've. The storytelling content was strong, but the donor journey wasn't quite established. Kiss the Ground identified the need for a clear, trust-building path from "interested" to taking action without making any ask feel forced.
Six weeks post-launch vs. the prior six-month baseline, tracked in GA4.
Monthly recurring revenue up 9% (from recurring donor signups) and churn rate down 85%.
Redesigned the 5 highest-leverage pages of the site with the donor journey as a priority. Prioritized message clarity and engaging UX that reflects Kiss the Ground's unique brand and voice.
Many nonprofit redesigns start with "what should it look like." This one started with "what's stopping someone who already cares from giving." The new structure leads with impact, and makes giving feel like joining something already in motion rather than a cold ask.
Kiss the Ground's impact statement and main credibility points were underemphasized on the homepage, so we made them impossible to miss.